Tutors are the users who deliver the teaching in Bobbin. Each Tutor runs Lessons, is linked to one or more Courses, and has Progress Reports generated about their teaching as those Lessons complete. In an organization that runs Bobbin on its own, an Administrator adds and manages Tutors directly in Bobbin.
Note: Coming from TutorCruncher?
If your organization is connected to TutorCruncher, your Tutors are managed in TutorCruncher and synced into Bobbin. Follow the Bobbin Guide for Administrators (TutorCruncher Users) instead.
The Tutors page
Open Tutors from the People section of the sidebar to see everyone teaching in your organization. The list shows each Tutor's name, email address and the number of Lessons they have completed, and you can use the search box to find a Tutor quickly by first or last name. Internal Bobbin accounts don't appear here, so the list is only your own people.
Click any Tutor to open their page, which has four tabs:
Summary: their linked Courses with how far through each Course's plan they are, contact details and Lesson activity.
Progress reports: their recent Progress Reports.
Lessons: every Lesson assigned to them, filterable by All, Upcoming or Past.
Attendance: their past Lessons, newest first, with their attendance rate at the top, and when they joined and left each one. Use All, Attended and Not attended to filter the list.
Adding a tutor
Go to Tutors and click Add tutor.
Enter the Tutor's First name, Last name and Email. A last name and email are required.
Choose the Tutor's Timezone if it differs from the default.
Click Add tutor to create them.
Unlike a Student or Client, a Tutor has no paying Client attached — they're simply the person delivering the teaching.
Note: When you add a Tutor, Bobbin emails them an invite to join your organization and set a password. Lesson emails and join links only reach them once they've accepted it, and until then their page shows Invite not accepted. If it doesn't arrive, use Resend invite from the Actions menu on their page. See Inviting people to Bobbin.
If you're setting up your organization or taking on several Tutors at once, you can import them from a CSV spreadsheet instead of adding them one at a time. Everyone imported gets an invite in the same way. See Clients & Students for how the import works.
Editing or removing a tutor
Open a Tutor's page and click Edit to update their name, email or timezone. To take them out of your organization, open the Actions menu and choose Remove. Removing a Tutor keeps their past Lessons and Reports intact, so the rest of your records stay complete.
If you change a Tutor's email address, the new address is asked to confirm it, and Lesson emails to the Tutor pause until they do. The old address is told about the change.
Removal takes effect straight away, with the tidying up of their associated data finishing in the background. If a Tutor also works with another agency on Bobbin, removing them only removes them from your organization, and you can't change their name or sign-in email. They can change their own email from their profile.
What a Tutor can do on a Course
Every Tutor on a Course has full control of it. They can add, edit, delete and mark Lessons complete, set homework, edit the Course's details, change who's on it, and delete the Course.
To stop a Tutor working on a particular Course, remove them from that Course. See Courses & Course Outlines for how to add and remove Tutors on a Course.
Reading earlier Lessons on a Course
If you change the Tutor on a Course, the new Tutor normally only sees the Lessons they teach themselves. To let them read the Course's earlier Lessons, turn on Let tutors read completed lesson reports on their courses under Organization > Settings > Lessons. It's off by default.
With it on, a Tutor on a Course can open the completed Lessons another Tutor taught on it, and read their summary, insights, notes and Lesson plan. They can't see those Lessons' recordings, transcripts, chat or attendance, can't change anything on them, and never see another Tutor's teaching feedback.
Tutor sign-in and the mobile app
Tutors sign in with their email address and password — the one they set when they accepted their invite. Tutors are also the only users who can use the Bobbin mobile app, which is built around the day-to-day job of running Lessons and writing up notes. The app keeps them signed in for 30 days.
Whichever way they sign in, a Tutor only sees what's relevant to them — their own Lessons, Courses and Students — rather than your whole organization. On a Lesson page they can see the join links for their own Students, so they can pass one on to a family who can't find their invitation.
In the classroom, Tutors start the Lesson and let Students in, and they can bring in a second device such as an iPad with Add a device. See The tutor-led classroom and Using a second device in a Lesson.
The mobile app can also send Tutors a daily push notification summarizing the Lessons they have that day. It's switched off until it's enabled for your organization.
Tutor emails
Tutors are emailed when a Lesson is ready for them to review, and when an in-person recording's transcript needs its speakers checking. Each Tutor can switch these off for themselves with Lesson ready for review and Transcript ready for review under Notifications on their profile. A Tutor who works for more than one agency sets these separately for each one.
Tutors who work for more than one agency
A Tutor who also teaches for another agency on Bobbin switches between agencies using the Organization menu at the top of the sidebar, the same way you would if you worked for more than one organization.
If you add a Tutor whose email address already has a Bobbin account with another agency, they're asked to accept or decline joining your organization before anything is shared with them. See Inviting people to Bobbin.
Their Lessons, Recordings and Calendar show the Lessons from all their agencies together, labeled by agency, with an agency filter. A Student they teach at more than one agency appears once in their Students list, with each agency's recording choice. Your organization's data stays separate: they only see your Students and Lessons where they teach them.
Two-factor authentication
Any Tutor can turn on two-factor authentication for their own account from their profile, adding a code from an authenticator app on top of their password. It's worth encouraging, since Tutors sign in with a password rather than through TutorCruncher. When they turn it on, they're given recovery codes to use if they lose their phone.
If a Tutor loses both their phone and their recovery codes, open their page, click Reset two-factor and confirm with your own password. See Signing in securely.
Connecting an AI assistant
If you've turned on Enable MCP server under Organization > Settings > API, Tutors can connect Claude or a similar AI assistant to Bobbin. Their assistant only sees their own Courses, Lessons and transcripts. See Connecting Claude to Bobbin.
Files and resources
Tutors can use your organization's shared files and folders as well as building a personal library of their own, and can attach shared files to the Courses they teach. Inside a live Lesson, the library panel gives them the shared files, the Course's files, their own library and ready-made Math, Language, Science, Music and Other resources without leaving the whiteboard.
Every document and folder records who added it, so you can see what came from which Tutor.
Tutor performance feedback
Bobbin generates AI performance feedback about each Tutor's teaching. By default, Tutors don't see the AI feedback about their own teaching — it's visible to Administrators only. If you'd like your Tutors to see it, an Administrator can turn on Show tutor performance feedback to tutors under Organization > Settings > Lessons.
Progress Reports about a Tutor work the same way: a Tutor can ask for one to be generated about themselves, but only an Administrator can edit, refine or remove it, or write the notes on it.