Bobbin is the system your tutoring provider uses to run and deliver Lessons. As a Client, Bobbin is where you can follow your Student's tutoring - seeing when their Lessons are, reading their Lesson Reports, and tracking their progress over time.
Bobbin adds AI-powered tools to each Lesson. After a session, Bobbin automatically transcribes the Lesson, generates insights into what was covered, and helps the Tutor write the Lesson Report. The result is a clearer, more detailed picture of how your Student is getting on.
How Bobbin fits in
Your tutoring provider runs everything in Bobbin: they schedule Lessons there, Tutors deliver them there, and the Reports and insights are created there. There's nothing for you to install or set up. Your provider creates your account, and Bobbin emails you a link to set your password.
Because everything happens in one place, all your emails about Lessons - bookings, reminders, changes and Reports - come through Bobbin.
Accessing Bobbin
You access Bobbin on the web, by logging in through your browser with your email address and password. The Bobbin mobile app is for Tutors only, so as a Client you'll always use the web version. See Logging In and Finding Your Way Around.
Many Clients simply read the emails that arrive before and after each session. If you'd like to see more, like past Lessons, insights, recordings and progress over time, you can log in to Bobbin at any time.
What you can see as a Client
As a Client, Bobbin shows you everything relating to the Students linked to your account:
Students - the Students connected to you, their details, and how far through each Course they are
Lessons - upcoming and past Lessons for your Students, including the option to join a Lesson
Calendar - a calendar view of your Students' Lessons
Lesson Reports - the report and insights produced after each completed Lesson
Progress Reports - a broader view of how your Student is developing over time, which you can also download as a PDF
There's also a search box covering your Students, their Lessons and their Courses.
What you see depends on your provider
Tutoring providers set Bobbin up differently, so a few things vary:
Recordings and transcripts may or may not be available to you - your provider chooses which roles can see them, and how long recordings are kept. If your provider allows it, you can also choose whether your Student is recorded, and whether their recordings are shared with you.
Reports may be checked first. Some providers have an Administrator review Lesson and Progress Reports before you see them, so there can be a short wait after a session.
Some report sections are optional, so not every report looks the same.
Which emails you get is set by your provider - ask them if you'd like more or fewer. See Email Notifications.
If something you expected isn't there, your provider is the right person to ask - they control all of the above.
Keeping your account secure
You can turn on two-factor authentication from your profile, so signing in asks for a code from an authenticator app as well as your password. It's worth considering, since your account holds reports about your child. See Logging In and Finding Your Way Around.